Pursuit of safety and security
We treat our customers' food with sincerity.
To deliver safe, secure, and high-quality products
At J-OIL MILLS, we believe in the idea of "Joy for life® -Bringing joy to the future by food" Each and every employee takes the customer's perspective into account, and takes care of everything from the customer's point of view until the product reaches the customer's hands. We seriously face "food" in the process. Our mission at J-OIL MILLS is to deliver safe, secure, and high-quality food to our customers.
J-OIL MILLS Group Quality Policy
We at J-OIL MILLS, INC. Group, in order to realize the future we aim for, "Joy for life® - Bringing joy to the future by food,'' will continue to provide safe, secure, and high-quality products and services, and strive to make our stakeholders happy. We will continue to pursue.
【Basic policy】
- We take customer requests seriously, provide appropriate information, and deliver products and services that satisfy customers.
- We will strengthen our partnership with the supply chain and provide safe, secure, and high-quality products and services.
- We strongly recognize that ensuring food safety is the responsibility of food companies, and we comply with related laws and regulations.
- We guarantee quality by continually improving our quality and food safety management systems based on international standards ISO9001 and ISO22000.
- Each of Group employees, as the bearer of quality assurance, will do our best to strengthen our business foundation and improve quality in everything from planning and development to production, logistics, and sales services.
that's all
J-OIL MILLS Group will initiatives as one.
J-OIL MILLS Group has built a system in which not only the quality assurance department but also each Department such as oil and margarine takes responsibility for manufacturing safe and secure products. Group works together to constantly strive to improve the safety and security of our products.
Initiatives for human resource development
At J-OIL MILLS, we believe that each employee is a "human asset" who enhances the "safety" and "security" of our products. We constantly provide quality-related education and training to improve our knowledge and skills, as well as raise awareness regarding quality.
Pursuing safety and security in all processes
In order to deliver safe, secure, and high-quality products to our customers, J-OIL MILLS has established a management system for all processes, from raw materials to product development, manufacturing, logistics, and sales, and strives to improve quality.
Raw materials
Procurement of raw materials
Procurement of safe and reliable raw materials is essential to deliver safe and reliable products to customers. The main raw materials for our oils and fats products, soybean and canola, are procured from overseas and used under strict quality control. In addition, we directly inspect the manufacturing process for olive oil and other raw materials, and only procure them from reliable suppliers who have cleared J-OIL MILLS' strict quality control standards.
About various oil raw materials
Click on the ingredient of the oil you want to know about.
Product development and design
Examination at the development stage
At the product development stage, we are always keenly aware of not only "Good Taste,'' but also "safety'' and "peace of mind.'' When a product is developed, it must pass a rigorous internal safety review before it becomes an official product.
Manufacturing
Obtained certification for management systems related to quality and food safety
At J-OIL MILLS, all of our production sites have obtained ISO9001 certification (quality) and ISO22000 certification (food safety), which are international standards for management systems related to quality and food safety.
We manufacture our products under a thorough quality control system to create safe and reliable products.
ISO9001 and 22000 certification status of each plant
| Plant name | ISO9001 | ISO22000 |
|---|---|---|
| (Certification date) | (Certification date) | |
| Chiba factory | March 2004 | June 2010 |
| Yokohama factory | March 2004 | April 2010 |
| Shizuoka plant | April 1999 | May 2009 |
| Asaba factory | April 1999 | July 2018 |
| Kobe factory | November 2000 | February 2009 |
| Wakamatsu factory | July 2001 | March 2012 |
Initiatives to prevent foreign matter contamination
We take various initiatives in the manufacturing area to prevent foreign matter from entering our products.
Clothing in the production area
When entering the manufacturing area, employees must wear special work clothes, hats, masks, and shoes to prevent foreign substances such as hair from getting into products.
～Wear clean work clothes～
Wear clean, dedicated work clothes. The zipper is securely tightened all the way to the neck, and there are no gaps around the wrists or ankles. Change work clothes regularly to maintain sanitary conditions.
～Prevents hair from falling on employees entering the production area～
To prevent hair and other foreign matter from falling, a hooded sanitary cap is worn after putting on the hairnet. Wear a hat to prevent hair from sticking out, and tuck the cape into your jacket.
~Cover your mouth and nostrils to prevent droplets~
A mask that goes all the way to the back of your head and fits securely, completely covering your mouth and nasal passages to prevent droplets.
～Wear special shoes～
Wear special safety shoes designed with hygiene in mind. Before entering the manufacturing area, remove foreign objects from the soles of your shoes.
In addition, we have stipulated various items that are prohibited from being brought in when entering the room, and we do not bring in items that could lead to contamination.
This applies not only to employees, but to everyone who enters the production area.
Procedures for entering the production area
When entering the room, we follow established procedures to ensure that no foreign objects are brought in by using an adhesive roller, washing our hands, and passing through an air shower.
To maintain hygiene, the following steps will be taken when entering the production area:
Remove deposits such as hair and dust with an adhesive roller.
Clean with soap, dry with a hand dryer, and then disinfect with alcohol.
The air shower room blows clean air over your entire body to remove fine dust.
Product filling
On the filling line where oil is filled into containers, the products undergo automatic inspection using equipment such as image inspection and metal detection, and then are finally inspected by human eyes to ensure that no defective products are passed on.
Quality inspection system
The quality control room at each Plant conducts various inspections to ensure safety and peace of mind for our customers. From the time we receive raw materials to the products we deliver to our customers, we deliver products of even more reliable quality by subjecting them to rigorous inspections, including analysis using equipment and sensory tests such as taste.
Our Olive Oil Sensory Evaluation Team was the first Japanese edible oil company to be certified by the American Oil Chemists Society (AOCS) as an Olive Oil Sensory Evaluation Panel for five consecutive years.
About J-OIL MILLS Olive Oil Sensory Evaluation Team
Shipping
Product shipping: After strict inspection, the product is finally shipped.
Products packed in cardboard boxes are stacked onto pallets by a "palletizer", an automatic stacking robot. Products loaded on pallets are loaded onto cargo trucks using forklifts and shipped. If the product has a long time to ship, it will be stored in a warehouse and strictly controlled until it is shipped.
Sales (Information provision)
Initiatives for product labeling
Product labels are displayed appropriately in compliance with laws and regulations including food labeling standards. In addition to legally required information, we always strive to provide easy-to-understand information from the customer's perspective.
We value customer feedback
Customer consultation room
At the Customer Consultation Office, we promptly respond to inquiries and complaints received directly from customers by phone or via the online "Inquiry Form." In addition, we strive to enhance our web content such as "Frequently Asked Questions" and "Search Q&A based on your questions and concerns," and are always striving to provide information that is useful to our customers.